Privacy policy

Privacy policy

This privacy policy clarifies the nature, scope and purposes of the collection and use of data of visitors and users (hereinafter collectively referred to as "Users") by FELIX KAFFEE, owner: Felix Teiretzbacher, Werkstättenstraße 3a, 3100 St. Pölten (hereinafter referred to as "Provider") as the data protection responsible party.

If you have any questions regarding data protection, you can reach us on weekdays from 9:00 to 13:00 by phone at +43 660 984 30 30 or by e-mail at hello@felixkaffee.at.

Collection of access data
The provider collects data about each access to the online offer (so-called server log files). The access data includes the name of the website accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address and the requesting provider.
The provider uses the log data without attribution to the person of the user or other profiling in accordance with legal requirements only for statistical analysis for the purpose of operation, security and optimization of the online offer. However, the provider reserves the right to check the log data retrospectively if there is a justified suspicion of unlawful use based on concrete indications.

Collection and use of personal data
Personal data is only collected and used by the provider if this is permitted by law or the users consent to the collection of data. As a rule, it is recognizable for the users when using the service which data is stored, for example name, e-mail address and message when using the order form.
The personal data provided for the purpose of ordering goods (such as name, e-mail address, address, payment data) are used by the seller to fulfill and process the contract. This data is treated confidentially, transmitted in encrypted form and not disclosed to third parties who are not involved in the ordering, delivery and payment process.
When contacting the provider (via contact form or email), the user's information is stored for the purpose of processing the request and in the event that follow-up questions arise.
The provider has taken organizational, contractual and technical security measures to ensure that the provisions of data protection laws are complied with and to prevent accidental or intentional manipulation, loss, destruction or access by unauthorized persons.

Forwarding data to third parties
User data will only be forwarded to third parties if this is permitted by law or if a user has consented to the forwarding.
This is the case, for example, if the forwarding of the data serves the fulfillment of contractual obligations to the user and the postal address is transferred to a shipping company after a store order. Or if the data is requested by competent authorities such as law enforcement agencies.
The personal data of the users are in no way sold or forwarded to third parties for advertising purposes or for the purpose of creating user profiles.

Cookies
The provider uses "cookies" as part of its online offer. Cookies are small files that are stored on the user's computer and can store information for providers. Temporary cookies are deleted after closing the browser, permanent cookies remain for a specified period of time and can provide the stored information when the online offer is called up again.
Cookies are used on the one hand to facilitate the use of the service. For example, a cookie stores the shopping cart status of a user.
The user can influence the use of cookies. Most browsers have an option to restrict or completely prevent the storage of cookies. Provider strives to design the online offer so that the use of cookies is not necessary. However, it is pointed out that the use and especially the comfort of use will be limited without cookies.

Revocation, changes, corrections and updates
The user has the right, upon request and free of charge, to obtain information about the personal data stored about him by the provider. Contact details can be found in the provider's imprint.
In addition, the user has the right to correct incorrect data, blocking and deletion of his personal data, unless there is a legal obligation to keep records.
The provider reserves the right to change the privacy policy in order to adapt it to changes in the legal situation or in the event of changes to the service as well as data processing.